Official Documents

Privacy Policy mykad99

Your privacy is not just a priority — it's our responsibility. Learn how mykad99 collects, uses, and protects your personal data in a transparent and accountable way.

Updated: January 2026 | Version 2.4

256-bit SSL Encryption

All data transmitted between your device and mykad99 servers is protected by 256-bit SSL encryption — the industry's highest security standard.

Data Not Sold

Mykad99 has never and will never sell members' personal data to third parties for marketing or commercial purposes.

Your Full Rights

You have the right to access, correct, or request the deletion of your personal data at any time through our customer support.

Secure Servers

Member data is stored on fully secured servers with restricted access, multi-layered security controls, and continuous 24/7 monitoring.

1 Introduction

Mykad99 ("we", "Platform") is fully committed to protecting the privacy of every member who uses our services on mykad99.fun and our official mobile app. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information.

This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management. By using the mykad99 platform, you agree to the data collection and usage practices described in this document.

This Privacy Policy applies to all data collected through the mykad99.fun website, mobile app, customer support channels, and all interactions between you and the mykad99 platform.

2 Data We Collect

Mykad99 collects several categories of information to enable us to provide a secure, personalised, and high-quality service to every member. The following are the types of data we collect and their purposes:

Data Categories Sample Information Primary Purpose
Identity Data Full name, identity card number, date of birth KYC verification, member eligibility
Contact Data Phone number, email address, full mailing address Account communications, security notifications
Financial Data Bank account number, bank name, e-wallet details Deposit and withdrawal processing
Technical Data IP address, device type, browser, operating system Account security, fraud detection
Usage Data Betting history, games played, active session times Service improvement, responsible gaming

We only collect data that is strictly necessary for platform operations. Every data request is justified by a legal requirement or a valid contractual need between mykad99 and its members.

mykad99 does not collect sensitive data such as health information, religious beliefs, or political views. If you receive any request for such information purportedly from mykad99, please contact our support team immediately as it may be a fraudulent attempt.

3 How We Use Your Data

Every piece of data collected is used responsibly, with a clear and limited purpose. mykad99 uses members' personal information for the following purposes:

  • Account Management: Creating, verifying, and managing member accounts, including the identity verification (KYC) process required by law.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
  • Platform Security: Detecting and preventing fraudulent activity, unauthorized access, and platform abuse.
  • Customer Support: Responding efficiently to member inquiries, complaints, and assistance requests.
  • Responsible Gaming: Monitoring betting patterns to identify members who may need assistance or support.
  • Legal Compliance: Complying with legal obligations, including reporting requirements to relevant authorities.
  • Service Improvement: Analyzing aggregated usage data to improve platform quality and the member experience.
  • Service Communications: Sending important notifications related to accounts, security, and service updates.
mykad99 does not use members' personal data for any third-party marketing purposes. Any promotional communications from us relate directly to mykad99 services only, and you may opt out of such communications at any time.

4 Data Sharing With Third Parties

Mykad99 understands that member trust is our most valuable asset. Your personal data will not be shared, sold, or disclosed to any external party without your consent, except in the situations outlined below:

  • Payment Processors: Required financial data is shared with payment gateways and partner banks solely for the purpose of processing your transactions securely.
  • Identity Verification Providers: Information required for the KYC process is shared with trusted and recognized identity verification services.
  • Legal Authorities: mykad99 will disclose required data when directed by a valid court order or law enforcement authority.
  • Technology Partners: Technical service providers such as server hosting and cybersecurity vendors may access data within the limited scope of their work, subject to strict confidentiality agreements.

All third parties involved in processing mykad99 member data are required to meet the same strict security and privacy standards as our internal policies. Legally binding data protection agreements are signed with every data partner.

mykad99 does not share data with advertisers, data brokers, or any commercial entity without a direct connection to delivering services to you.

5 Data Security

Protecting member personal data is mykad99's highest technical priority. We continuously invest in the latest security infrastructure to ensure your information is always kept safe.

  • 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
  • Encryption at rest for all sensitive information stored in our databases.
  • Layered access control — only specially authorized staff can access member data, and every access is automatically logged.
  • Round-the-clock 24/7 security monitoring by an in-house cybersecurity team and automated threat detection systems.
  • Penetration testing is conducted regularly by independent security auditors to identify and address any vulnerabilities.
  • A well-documented incident response plan to ensure any security breach is handled swiftly and effectively.
While mykad99 takes all reasonable precautions, no online system can be guaranteed 100% secure. You also play an important role — always use a strong password, enable two-factor authentication, and never share your login details with anyone.

6 Cookies & Tracking Technologies

Mykad99 uses cookies and similar tracking technologies to enhance the user experience, maintain account security, and understand how members use our platform. The following are the types of cookies we use:

You can manage cookie settings through your internet browser. Please note that disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your browser's documentation.

7 Your Rights as a Member

As a mykad99 member and Malaysian resident, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:

Right of Access

You have the right to request and receive a copy of all personal data we hold about you within 21 working days.

Right to Rectification

If any of your personal data is inaccurate or out of date, you have the right to request that we correct it without delay.

Right to Erasure

You may request the deletion of your personal data, subject to data retention obligations required by law.

Right to Object

You have the right to object to the processing of your data for specific purposes, such as direct marketing communications.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform of your choice.

Right to Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your data while a dispute or review is in progress.

To exercise any of the above rights, please contact our customer support team via Live Chat or email. All requests will be processed within 21 business days of receipt.

8 Data Retention Period

Mykad99 does not retain personal data longer than necessary for its stated purpose or as required by law. The following are our data retention guidelines:

  • Active Account Data: Retained for as long as your account is active and for the required period after account closure for legal compliance purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years as required under Malaysian financial law.
  • Support Communication Logs: Retained for 3 years for reference and dispute resolution purposes.
  • Technical Data & System Logs: Retained for 12 months for security and fraud detection purposes.
  • KYC Documents: Retained for the period required by the relevant regulatory authorities.
Once the designated retention period has elapsed, your data will be securely deleted using methods that ensure it cannot be recovered. The data deletion process is audited regularly to ensure full compliance.

9 Changes to This Privacy Policy

Mykad99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Each new version will be published with a clear effective date at the top of this document.

When significant changes are made to how we handle your personal data, mykad99 will notify members via in-platform notifications or email at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically. The latest version is always available on this page and applies to all mykad99 platform users.

10 Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding personal data, mykad99's Data Protection Officer (DPO) team is always ready to assist you.

  • Use the Live Chat on the platform for an immediate response.
  • Privacy email: [email protected]
  • General support email: [email protected]
  • For official data-related requests, please mark your email subject as "Personal Data Request" so it is routed directly to our DPO team.

You may also refer to FAQ page for answers to common questions about privacy and account security, or visit our Terms and Conditions for more information on your rights and responsibilities as a mykad99 member.

Why Your Privacy Is Safe With Us

Mykad99's commitment to privacy is more than a promise — it's backed by real, measurable action

Malaysia PDPA Compliance

All data handling practices at mykad99 are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards.

Regular Security Audits

Our data security infrastructure is regularly audited by accredited independent audit firms to ensure protection standards are consistently maintained at the highest level.

Full Communication Control

You have full control over the types of communications you receive from mykad99. You can unsubscribe at any time through your account settings.

Your Data Is Safe. Join mykad99 with Confidence

Create your mykad99 account today and enjoy a safe, transparent online entertainment experience that fully respects your privacy.

256-bit SSL Encryption PDPA Compliance Data Not Sold Your Full Rights
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